
My friend and CEO of Carbonrally.com - Jason Karas - called me yesterday on a phone running Google Android to discuss some upcoming meetings. He was excited to be talking on one of the first Android Phones, but I had to ask if it was really as cool as he expected.
"A little cludgy" was his review. Not too glowing. But Google has a habit of releasing products WAY before prime time, and in a lot of ways that's good for users, especially if the offer's free. For example, I think we are all grateful for Gmail and Google Docs, and those of us in the SEO community have certainly benefitted from Analytics.
But Google's style of public Beta testing presents a challenge for web marketers who want to use Google's services to their advantage. So far, the main way marketers reach customers through Google is via Google Search. Higher-level interactions - such as building applications for Android or Chrome - are too risky to promise a decent ROI. Now Slashdot
reports that Google has opened Android's source code.
This may make Android more popular with techies, but I ask you this: has any Google product besides Google's various storage/search solutions ever won a large market share? Take a look at gmail's market share
here, and Chrome's unfortunate tale
here.
Will building applications for Google's operating systems (Android and Chrome) ever be profitable? Probably (as long as Google follows through on making them great, complete, products). But they need to get a lot less "cludgy" first. So far there is little evidence that Google follows up on its Beta tests. Has Google docs gotten any better since its indroduction? Not that I can tell. Same goes for Gmail.
This is okay for Gmail and GDocs, since they're mainly used as parts in a user's diverse productivity architecture. for example, I use Gmail, but my Gmail account is routed through Entourage, along with several POP and Exchange accounts. Likewise, I use GDocs to collaborate with colleagues, but Word and Pages to create final documents.
Android and Chrome are meant to be the foundation for productivity, since they are operating systems. And in this way they are fundamentally different from previous Google offerings. And i can't use a Beta test as my operating system! Maybe the versions of Chrome and Android we have today really will be updated and made whole...but maybe not. Google' record so far doesn't give much hope that either OS will be widely adopted.
Maybe Google should take a closer look at Apple's strategy with their iPod OS and API: a great, solid platform with a flexible API for third parties.
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